Ricoh and its affiliates have been honored with the prestigious 'Gold Provider' Partner status in the Asia-Pacific region by Cisco, a global leader in networking and security. This accolade represents a significant milestone in their enduring partnership. This recognition, awarded after a thorough evaluation, highlights Ricoh's expertise in implementing managed services, Cisco SD-WAN, and Cisco Meraki solutions. It underscores Ricoh's commitment to innovation and outstanding customer support. The accolade celebrates Ricoh's excellence in providing superior Software-Defined Wide Area Network (SD-WAN) and Meraki solutions, reinforcing its position as a trusted partner for businesses seeking to enhance their network infrastructure and drive digital transformation initiatives.
"We are honoured to be recognized as a Cisco Gold Provider", said Kei Uesugi, Managing Director of Ricoh Asia-Pacific. "This achievement reflects our team's commitment and proficiency in delivering state-of-the-art managed SD-WAN services and Cisco Meraki solutions. We are excited to deepen our collaboration with Cisco and continue supporting SMB customers across the Asia-Pacific region". Ricoh APAC was awarded Gold Provider Partner status by Cisco, showcasing their collaboration to support SMBs in the Asia-Pacific region.
To attain Gold Provider Partner status and support SMBs and other customers across the region, Ricoh APAC established the Ricoh Regional Network Operations Center (NOC) in 2022. Situated in Malaysia, the NOC functions as a shared service hub, allowing Ricoh offices throughout Asia-Pacific to deliver high-value managed services at a lower cost while providing on-site technical support in eleven countries across the region.
As a Cisco Gold Provider Partner, Ricoh benefits from a range of resources, including advanced training, technical support, and marketing opportunities. This partnership will strengthen Ricoh's Managed Services capabilities, offering customers even more robust and reliable networking solutions.
"We are delighted to collaborate with Ricoh as a valued Gold Provider Partner", said Michiko Kamata, Managing Director of APJC Distributor and SMB Sales. "Ricoh's commitment to excellence, deep understanding of Cisco technology, and focus on the SMB market make them an ideal partner. Together, we will empower businesses across the Asia-Pacific region to embrace digital transformation and achieve their strategic goals".
Ricoh's Gold Provider Partner status solidifies its role as a leading Managed Services provider. By prioritizing customer satisfaction and technological innovation, Ricoh remains at the forefront of driving digital transformation for SMBs and businesses of all sizes across the Asia-Pacific region.