As Kaf Insurance becomes the fastest-growing life insurance company in Egypt, it has chosen DXC Technology, a top Fortune 500 global technology services provider, to help with its digital transformation by delivering data analytics, application development, and DXC Assure Policy. Under a ten-year arrangement with DXC, Kaf will be able to provide its two million current policyholders and potential new clients a seamless digital experience.
Kaf, which will be established in 2020, wants to be Egypt's first end-to-end digital insurance provider. With clients at the centre of its goal, Kaf is collaborating with DXC to provide insurance accessible on a nationwide level.
The foundation of Kaf's core insurance administration will be DXC Assure Policy, the updated version of DXC's essential software for Life and Group Business. This will enable Kaf to offer its clients a consistent and comprehensive digital insurance experience. Kaf will be able to sell insurance products with both straight-through and non-straight-through processing thanks to automated case management underwriting technology, which will speed up the process and enhance the client experience.
As part of the agreement, Kaf will work with DXC to develop a mobile app that will enable users to explore and buy items as well as quickly manage their policies, personal information, and claim status. To enable real-time data analytics to customise policy options and to offer a 24/7 online gateway for digital-only documentation and support, DXC will fully integrate the app with Kaf's primary insurance system.
"As Egypt's fastest-growing life insurer, we are committed to digital transformation with a purpose. This will allow us to be at the forefront of the Egyptian insurance industry and offer our customers the latest and most innovative solutions," said George Ghobrial, CEO at Kaf. "DXC is providing us with the technology to proactively service our customers and execute on our brand promise of "making it easy, doing it right."
DXC is one of the top providers of business technology services and insurance software in the world with more than 40 years of experience. The London Insurance Market is one of the biggest players being transformed digitally at the moment.
"Today's insurance customers expect a digital buying experience, information at their fingertips and flexible policies," said Neveen Galal, Managing Director at DXC Technology Egypt. "Our DXC Assure suite of base and surround systems work together to enable faster time to market, streamlined operations, stellar customer experiences and a launching pad for growth."