In order to provide embedded protection services, such as mobile device swap and replacement services to AIS consumers for the recently announced AIS Care+ programme, global insurtech bolttech and Thailand's top mobile network provider, AIS, have teamed.
Customers can change or replace their smartphones and tablets on-demand, from the comfort of their homes, at any time for any cause, thanks to the AIS Care+ service. Customers can receive doorstep delivery with a money-back guarantee, ensuring that they will be helped promptly, even in Bangkok within 6 hours. These two features are market debuts for Thailand. Customers have the option to switch their existing mobile device for a different brand, colour, or model with no questions asked as part of the plan. Additionally, bolttech offers a free screen replacement service that is now incorporated with the AIS Care+ plans.
Saran Phaloprakarn, Head of Mobile and Consumer Products, AIS said, "We're thrilled to partner with bolttech, a global expert in device protection, to launch this innovative and differentiated protection service offering in Thailand. AIS Care+ gives our customers more choice and convenience for changing or fixing their mobile devices, without having to deal with complicated and time-consuming claims and servicing requests. Our collaboration with bolttech has been integral to our efforts to deliver comprehensive services that help our customers stay connected at all times."
The collaboration strengthens bolttech's position as a premier supplier of embedded device security in Asia and Europe.
Baldev Singh, CEO, Southeast Asia, bolttech said, "Our device protection embedded with AIS, the leading telecommunications brand in Thailand, is another major step in our partner-led strategy for the market. We will continue to build on our partnership with AIS to offer more value to their growing customer base."
All AIS customers who buy a smartphone or tablet from any AIS-branded stores, such as AIS Telewiz or AIS Buddy stores, are eligible for AIS Care+. Customers have the option of subscribing to a monthly or yearly subscription.