Leah Cooper has been appointed as Sedgwick's inaugural Global Chief Digital Officer, marking a new position within the company. In her new role, Cooper will lead Sedgwick's endeavors in technological research and innovation. Her responsibilities include driving the organization's digital roadmap and transformation strategy by collaborating with various departments and business segments. Cooper joined Sedgwick in 2014 following the acquisition of Absentys, a software development and service provider she co-founded. Her most recent role was as the Managing Director of Global Consumer Technology. Previously, she held positions as Vice President and later as Senior Vice President of IT Applications, where she supervised the design and development of Sedgwick's technology accessible to clients.
"Jason Landrum, Sedgwick's Global Chief Information Officer, highlighted Leah's crucial role within the technology leadership team, emphasizing her consistent drive to enhance both employee and customer experiences through the identification, streamlining, and implementation of innovative technology-driven solutions. He praised her unique perspective and seamless collaboration with various teams and stakeholders, acknowledging her track record of delivering vital strategic solutions that inspire those around her".
"Under Cooper's leadership, the Sedgwick technology team created smart.ly, a cloud-based, multilingual platform designed for web-based and API-driven claim intake and submission". "Additionally, earlier this year, she assembled a dedicated team focusing on practical applications for generative AI. This effort led to the introduction of Sedgwick's ChatGPT tool, Sidekick". "Cooper expressed Sedgwick's ongoing commitment to pioneering technology-driven solutions, citing their dedication to delivering cutting-edge platforms for both clients and colleagues. She expressed gratitude for the opportunity to continue pursuing her passion: solving intricate problems through innovative technology solutions".