Customers' habits and expectations have evolved dramatically over the last few years across various industries including the medical and healthcare field, driven by the further emergence of digital technologies and cloud computing. With a vision to address patients' and their families' demand for seamless, interactive and insightful medical-related features, Tencent Cloud, the cloud business of global technology company Tencent, today announced its collaboration with Millennium Technology Services (MTS)'s subsidiary Invincible Technology to introduce i-Care – a digital solution that aims to improve patients' experience and quality of life as well as draw patients, families and caregivers closer than ever through Tencent Cloud's industry-leading technologies.
The adoption of Tencent Cloud's intelligent cloud services further equips i-Care with tools to provide more patient comfort and improve healthcare outcomes. Enhancing its featured offerings and expanding its product capacity, i-Care facilitates remote consultation and features integrated functions powered by a suite of Tencent Cloud technologies such as:
Tencent Real-Time Communication (TRTC) and Instant Messaging (IM) – ensure ultra-low latency and high stability in video conferencing and instant messaging.
Automatic Speech Recognition (ASR) and Tencent Machine Translation (TMT) – provide the speech-to-text service that enables automatic generation of onscreen subtitles for hearing-impaired patients, as well as real-time Chinese-English translation that helps break language-barrier between patients and caregivers.
Text to Speech (TTS) – enables voice prompt reminder useful for patients and elderly with a visual impairment, allowing them to listen to messages and reminders from doctors and caregivers.
Cloud Identity and Access Management (CIAM) – provides secure and precise product management and access to enable users' quick and simple onboarding and registration.
Tencent Elasticsearch (ELK) stack – strives for predictive analysis of patients' health risks to provide insightful data that help improve healthcare outcomes.
Furthermore, Tencent Cloud is working with i-Care to perform testing on medical monitoring using machine learning and computer vision to capture vital signs reading as opposed to traditional integration with vital sign data sources.