Etihad Airways Engineering, one of the world's leading producers of aircraft maintenance and engineering solutions, has teamed with Ramco Systems to deliver its Aviation Suite V5.9. The project was officially unveiled at the MRO Middle East 2023 exhibition, which was hosted at the Dubai World Trade Centre in Dubai.
Ramco's integrated Aviation Suite, which includes modules for Contract & Quote Management, Maintenance Planning, Hangar Maintenance, Component Maintenance, Supply Chain Management, Engineering, Quality, Digital Task Cards, ePublications, and Customer Billing, will streamline multiple operations across Etihad Airways Engineering, providing the organisation with a single source of information with real-time visibility. Furthermore, Ramco's digital technologies, including as Ramco Anywhere mobile apps, dashboards, and integrated customer portals, will digitise Etihad Airways Engineering's operations, improve process efficiency, and assist them in going paperless.
Abdul Khaliq Saeed, CEO, Etihad Airways Engineering, said, "At Etihad Airways Engineering, we are passionate about integrating next generation technologies in today's emerging aerospace trends in readiness for the future. By deploying Ramco's state-of-the-art Aviation Suite, Etihad Airways Engineering will be able to deliver innovative solutions and services that will not only provide outstanding customer experience but will also optimise our cost and turnaround time by efficient resource utilisation. We are all set to leverage the power of automation with Ramco."
With a team of about 2,000 professionals from around the world, Etihad Airways Engineering is a division of ADQ that provides industry-leading aircraft maintenance and engineering solutions such as airframe maintenance, component repair, overhaul services, and technical training. The organisation takes pride in the dependability and on-time delivery of its services, and it is driven by a dynamic culture of excellence in all that it does.
With its location close to Abu Dhabi International Airport, the company has extensive experience offering entire maintenance solutions for Airbus and Boeing aeroplanes, including sophisticated composite repair, cabin refurbishing, and component services around the clock. The facility employs cutting-edge processes and technologies, such as a specialised centralised planning and control (CPAC) facility for heavy maintenance and automated tool management and live dashboards across the organisation to track the progress of each project in real time.
The European Aviation Safety Agency (EASA) has given Etihad Airways Engineering the first extended Part 21J Design Organization Approval in the Middle East to undertake major cabin design and modification.
P.R. Venketrama Raja, Chairman, Ramco Systems, said, "It is remarkable to witness the trust that Ramco Aviation has been winning from renowned aircraft service providers such as Etihad Airways Engineering. Situated in the heart of one of the world's most prolific aviation growth markets, Ramco's association with Etihad Airways Engineering will play a key role in driving digitisation and increasing overall operational efficiency at Etihad Airways Engineering. With Ramco's next-gen Aviation Suite infused with artificial intelligence and machine learning, we look forward to building a digital MRO journey at Etihad Airways Engineering."
Ramco Aviation Suite is trusted by over 24,000 users worldwide to control over 4,000 aeroplanes. Ramco is the solution of choice for top Airlines, 3rd party MROs, significant Heli-Operators, leading Defense organisations, and key Urban Air Mobility firms all over the world, with 90+ Aviation organisations on board. Ramco Aviation Suite, which is cloud-based, allows accessibility with 'Anywhere Apps,' considerably increasing organisational efficiency and agility.
Ramco's Artificial Intelligence-based solutions, intelligent voice-enabled user experience, and sophisticated features such as digital task cards, offline maintenance capability, conversational chatbots, HUBs, and cognitive solutions are transforming the business software paradigm.