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AI is Redefining Operations Leadership

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Industries once slow to embrace technology such as healthcare, manufacturing, real estate, construction, and law are now undergoing rapid digital transformation. The manufacturing sector, in particular, is evolving through the adoption of advanced tools like Artificial Intelligence (AI) and Robotic Process Automation (RPA), which are helping organizations overcome operational challenges, reduce costs, and meet rising client expectations.

As of 2024, the manufacturing AI market was valued at $5.94 billion, and it's projected to reach $8.57 billion by 2025, with a compound annual growth rate (CAGR) of 44.2 percent. Futuristic technologies like the Internet of Things (IoT) are also playing a pivotal role.

But what does this really mean for Chief Operations Officers (COOs)? As AI continues to handle more and more routine tasks like data analysis, scheduling, and inventory management, a COO can shift focus to strategic priorities. They can allocate more time to drive innovation, align cross-functional teams, refine digital transformation roadmaps, and strengthen vendor partnerships.

With more time freed up, COOs can also invest in workforce development, lead change management efforts, and use AI-generated insights to guide scenario planning and performance optimization. In other words, they can make more impact with AI than without it, it ultimately empowers COOs to become architects of growth rather than just overseers of execution.

This special edition of CEO Insights Asia invites your attention to the Philippines, as we highlight the changing dynamics of operations leadership in the country. I wholeheartedly invite our readers to share their perspectives.

Do let us know your thoughts.

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